Moro Privacy Policy

Our contact details

Name: Moro
Address: 34-36 Exmouth Market, London EC1R 4QE
Phone Number: 020 7833 8336
E-mail: info@moro.co.uk

We currently collect and process the following information

Anonymised site visitation tracking via Google Analytics). GA makes use of cookies, details of which can be found on Google’s developer guides.

Contact forms. Should you choose to contact us using the contact form on our Keep In Touch page or an email link, none of the data that you supply will be stored by this website.

Email newsletter:

  1. Mailchimp: If you choose to join our email newsletter via our website, the email address that you submit to us will be captured by Mailchimp which provide us with email marketing services
  2. OpenTable and Fishbowl

If you choose to join our email newsletter via OpenTable’s reservation system, the email address that you submit will be captured to Fishbowl, which is integrated with OpenTable.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons: contacting us via email, or signing up to our newsletter.

We use the information that you have given us in order to communicate with you in the way you have requested.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@moro.co.uk

How we store your personal information

Your information is securely stored. The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within Fishbowl and Mailchimp’s database for as long as we continue to use their services or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the Mailchimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@moro.co.uk if you wish to make a request.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

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