1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
- We have a duty of care to the people within our data
- Data is a liability, it should only be collected and processed when absolutely necessary
- We loathe spam as much as you do!
- We will never sell, rent or otherwise distribute or make public your personal information
2.0 RELEVANT LEGISLATION
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
- Australian Privacy Act 1988 (APA)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact firstname.lastname@example.org for clarification.
3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
3.2 Contact forms and email links
Should you choose to contact us using the contact form on our Keep in touch page or an email link like this one, none of the data that you supply will be stored by this website. Information from the Keep in touch page will be passed directly to Mailchimp via a secure form (Mailchimp is a third party data processors outlined in section 5.0). Contacting us via an email link will open up your default email client. We accept no responsibility for the security of your email client. We would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
3.3 Email newsletter
3.3.2 OpenTable and Fishbowl
If you choose to join our email newsletter via OpenTable’s reservation system, the email address that you submit will be captured to Fishbowl, which is integrated with OpenTable. We will then securely transfer your email address, and no other information, to Mailchimp.
We consider both Fishbowl and MailChimp to be third party data processors (see section 5.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems. Your email address will remain within Fishbowl and MailChimp’s database for as long as we continue to use their services or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter. While your email address remains within the MailChimp database, you will receive periodic newsletter-style emails from us.
4.0 ABOUT THIS WEBSITE’S SERVER
This website is hosted by Flywheel a US-based hosting company. Flywheel is GDPR and EU Privacy Shield accredited. You can read more about their security here. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
5.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the UK or USA and are GDPR and EU-US Privacy Shield compliant.
6.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
7.0 DATA CONTROLLER
The data controller of this website is: Glenhurst Restaurants, a UK Private limited Company with company number: 03027326 whose registered office is: 34-36 Exmouth Market, London, EC1R 4QE. Enquiries should be emailed to email@example.com.